Benefits for Our Members
First Time Customer Deal
First time customers will receive 400 points (3.5g value) toward their next visit/purchase when they download the app and sign up for The Sanctuary loyalty program.
Please allow 48–72 hours for your points to populate into your account.
Special Birthday Reward
Happy Birthday from The Sanctuary! 🎉
Celebrate your birthday with 250 bonus points*, exclusively for loyalty members with the app!
Get free delivery on orders of $30 or more between 6AM and 9 PM.
Orders under $30 include a $10 delivery fee.
Available in Las Vegas, Summerlin, Henderson & Boulder City.
Get First Dibs on Exclusive Deals!
As a valued member of our rewards program, you’ll receive priority access to limited-time offers and exclusive products before they’re available to the public.
Please allow up to 48-72 hours for points to activate. *Must be an existing loyalty member to receive birthday points. Management reserves all rights. Keep out of reach of children. For use only by adults 21 years of age and older. The Sanctuary Dispensaries D187.
JOIN OUR REWARDS PROGRAM IN 3 EASY STEPS!
Sign Up for Loyalty
Register online or in-store to become a member of The Sanctuary Rewards Program.
Download the App
Get the app to track your points, access exclusive offers, and manage your rewards any time.
Start Earning
Earn points with every purchase and redeem them for discounts, penny products, and more.
Use Your Points to Redeem
Products, or Store Credit!
PRE-ROLL
CREDIT
DRINK
CREDIT
CBD GUMMIES
PRE-ROLL
$40
PIPE
EDIBLE
CONCENTRATE
CARTRIDGEExcludes Live Resin, Live Rosin, and Liquid Diamonds
VAPEExcludes Live Resin, Live Rosin, and Liquid Diamonds
GUMMIES
CREDIT
$40
CARTExcludes Live Resin, Live Rosin, and Liquid Diamonds
CREDIT
CREDIT
CREDIT
CREDIT
CREDIT
Frequently Asked Questions
What is The Sanctuary Loyalty Program?
It’s our way of saying thanks — earn points, unlock perks, and get exclusive access to rewards every time you shop with us.
How Do I Sign Up?
Sign up in-store or online with your name, phone/email. Make sure to opt-in for Mobile App Push notifications so you don’t miss rewards.
What Are Bonus Points?
Bonus points are time-limited opportunities to earn extra points—such as surprise flash drops, delivery bonuses, or rewards for frequent visits. These are designed to help you earn BIG points faster.
How Do I Earn Points?
Earn points for every dollar spent (e.g., $1 = 2 points). Watch for bonus point promotions, first purchase bonuses, and referral bonuses.
How Can Members Earn Points Faster Now?
Members can earn points faster through delivery bonuses, weekly boosts, shopping frequency rewards, and surprise bonus point drops.
How Do I Check My Balance?
Log in via our website/app and go to the “Loyalty / Rewards” section, check your receipt, or ask a bud-tender in-store.
How Do I Redeem Points?
You need a minimum number of points to redeem rewards — this will vary depending on the reward tier. Some rewards might be for app-exclusive users-only access (events, special deals).
In-store: tell the Bud-tender you want to redeem, they’ll apply your reward at checkout.
What Perks Are Available?
Discounts, promo items, early access to products, birthday/anniversary bonuses, and exclusive/promotional offers for members only.
Do Points Expire?
Yes, after a set period of inactivity. We’ll notify you before they expire. Make a purchase to keep them active.
What If My Points Didn’t Show Up?
Make sure you used the same loyalty account (same phone/email) used to make the purchase. If still missing, contact us with your transaction details – receipt/time/date, and our Loyalty Support team we’ll investigate.
How Can I Maximize My Perks?
Shop on promo days, use birthday offers, redeem wisely, and refer friends when referral bonuses are active.
Can I Merge Duplicate Accounts?
Yes! Sometimes customers accidentally create more than one account (for example, by signing up with both an email and a phone number). Merging accounts keeps everything in one place so that:
- You don’t lose points spread across multiple profiles
- You get accurate reward tracking and notifications
- It avoids delays or issues when redeeming rewards
Contact us with both accounts’ details, and we’ll merge them for you.
